How it works?
01
Pick your eSIM plan
Select your destination and data package for your trip.
02
Download the eSIM from the app
Set it up on your device as per the instructions in the app.
03
Enjoy your eSIM
Your plan activates automatically upon arrival.
Why Superhero?
Stay connected abroad with eSIM
Affordable
Choose a data plan that fits your budget perfectly.
Works in 190+ Countries
Stay connected in 190+ countries with the Superhero eSIM app
Avoid roaming fee
Stay connected without expensive roaming charges
Flexible travel guarantee
Change of plans? Get a full refund up to 6 months
Plans changed?
180 days refund policy.
Request a refund up to 6 months, for limited network, bad experience or incompatible device issues, just drop us a message on our chat.
What our customers are saying...
Frequently Asked Questions
Yes, iPhones from the Xs onward support eSIM, but your device must be carrier-unlocked. Some devices from Mainland China or Hong Kong only support physical SIMs and don’t support eSIM. To confirm, go to Settings > Mobile Service and check if there’s an ‘Add eSIM’ option.
Your eSIM is available instantly in the app and sent to you via email. Follow the on-screen instructions in the app or email to install the eSIM.
Yes, most eSIM devices support dual SIM functionality, allowing you to continue using WhatsApp and your primary number without interruption. Using an eSIM will not affect your conversations or contacts, as it is only used for data.
Yes, you can use an eSIM and a physical SIM simultaneously. If your device supports eSIM, you can choose which SIM to use as the primary for calls and texts, and which one for data. Both will work at the same time.
Yes, log in and go to ‘My eSIMs’ to see all your previous eSIMs and the remaining data on your current eSIM.
You should install your eSIM before departure. While installation can be done after you arrive, you’ll need Wi-Fi to complete the setup, so it’s best to do it before you leave. Activate data when you arrive at your destination; it will start working immediately, and data consumption will begin from that point.
- Make a purchase on the Superhero website.
- Check the App for QR code.
- Go to Settings > Mobile/Cellular Data > Add Data Plan.
- Scan the QR code.
- Set up a name for the data plan.
- Switch between eSIM and physical SIM.
- Upon arrival, turn on data roaming and activate Superhero data plan.